Frequently asked questions
Key answers about Gramway Invoice, multi-company workflows, accounting and electronic invoicing.
Is Gramway Invoice Peppol Ready?
Yes. The Gramway experience integrates Peppol into the electronic invoicing flow and document tracking.
Can I manage multiple companies?
Yes. Gramway isolates data by company and lets you switch context without mixing documents.
Can an accountant work in Gramway?
Yes. The Accountant workspace brings together period KPIs, automatic controls, drill-down and working exports.
Can I import supplier invoices?
Yes. Workflows cover PDF, image, scan and UBL imports as well as CSV, API and ERP flows.
Can quotes be converted into invoices?
Yes. An accepted quote can be converted into an invoice while keeping the two domains separate.
Is Gramway available in French and English?
Yes. The FR / EN foundation is active and the private application is being translated module by module.
Is dark mode available?
Yes. Public pages and the application support light / dark mode with reinforced contrast.
Do historical documents change if I edit a contact or product?
No. Documents preserve historical snapshots so saved content is not rewritten.
Is a PDF sent by email still enough for Belgian B2B invoicing?
For Belgian B2B transactions in scope since 1 January 2026, a structured electronic invoice is required. A simple PDF does not replace that structured invoice.
Can Gramway send and receive through Peppol?
Yes for the Belgian scope enabled in Gramway. Registration and exchanges are handled at company level so separate legal entities remain properly isolated.
Can I work with my accountant in Gramway?
Yes. Gramway provides roles and accountant-review workspaces so the right financial information can be shared without opening every operational action.
Does Gramway support multiple companies?
Yes. One account can work with multiple companies using separate memberships, roles and access controls. One company’s data must not be accessible from another without explicit authorisation.
Is France already enabled?
Not as a production regulatory claim. The multi-country foundation exists, but French activation remains conditional on a complete integration with a French Plateforme Agréée and the corresponding regulatory controls.
Which purchasing workflows are covered?
Gramway centralises supplier invoices, imports, OCR, ERP drafts and review so purchasing and accounting can work from the same source of truth.
What is Sabil?
Sabil is the assistant built into Gramway. It explains the application, guides users through their journey and answers contextual questions about Gramway and Peppol.
Can Sabil act on my behalf in Gramway?
Not at this stage. Sabil is deliberately limited to guidance, assistance and explicitly authorised capabilities. It never bypasses roles, tenant approval or security controls.
Can Sabil see all of my companies?
No. When authenticated context is used, Sabil must remain limited to information available to your session and to the permissions of the relevant company. Multi-tenant access controls still apply.